HomeBlogPeople Ops Experts: Managing the New Workplace for Success

People Ops Experts: Managing the New Workplace for Success

Retreat Team·03/11/2023
People Ops Experts: Managing the New Workplace for Success

The COVID-19 pandemic has drastically transformed the way we work, with remote work becoming the new normal for many businesses. As a result, companies are looking for ways to adapt their people operations strategies to suit this new remote work reality. People Ops, or the people operations team, is responsible for managing the workforce of an organization. They are tasked with recruiting, onboarding, training, and retaining employees.

In this article, we’ll take a closer look at how People Ops experts manage the new workplace in a remote work environment.

Recruiting and Onboarding

Recruiting and onboarding in a remote work environment requires a different approach. People Ops teams must find new ways to attract, hire and onboard employees who may never set foot in the office.

One of the most effective ways to recruit remotely is through social media. Platforms like LinkedIn, Twitter, and Instagram can be used to share job openings, company culture, and employee testimonials. This helps to create an online presence that can attract top talent.

Onboarding remote employees is a crucial part of the recruitment process. People Ops teams must ensure that new hires are provided with the necessary tools and resources to get up to speed quickly. This may include virtual training sessions, remote access to company software, and online orientation programs.

Communication and Collaboration

Communication and collaboration are essential for remote teams to work effectively. People Ops teams must provide their remote employees with the right tools and technology to communicate and collaborate seamlessly.

One of the most common communication tools used by remote teams is video conferencing software. Platforms like Zoom, Skype, and Google Meet are widely used for virtual meetings, team huddles, and one-on-one sessions.

In addition to video conferencing, collaboration tools like Trello, Asana, and Slack are also essential for remote teams. These tools help teams to stay organized, share files, and track progress on tasks.

Employee Wellness

Employee wellness is just as important in a remote work environment as it is in a traditional office setting. People Ops teams must ensure that their remote employees are well-equipped to work from home and have access to resources to support their well-being.

One way to support employee wellness is by providing access to virtual wellness programs like meditation sessions, yoga classes, or fitness challenges. These programs can help remote employees to stay healthy and reduce stress.

It’s also important for People Ops teams to keep a close eye on employee mental health. Remote work can be isolating, and some employees may struggle with feelings of loneliness or anxiety. Encouraging regular check-ins with managers and colleagues can help to alleviate these feelings.

Performance Management

Managing performance in a remote work environment can be challenging, as it can be difficult to monitor employee productivity and engagement. People Ops teams must develop new strategies for measuring and managing performance.

One effective way to measure performance in a remote work environment is through the use of performance management software. These tools can track employee goals, provide feedback, and identify areas for improvement.

It’s also important for People Ops teams to establish clear expectations for remote employees. This may include setting goals, outlining expectations for communication and collaboration, and establishing guidelines for working hours and availability.


The new workplace is vastly different from what we’ve known before, and it requires new ways of thinking about people operations. People Ops teams play a crucial role in managing the workforce of a remote business. By adapting recruitment, onboarding, communication, and collaboration strategies to suit remote work, they can help to ensure that employees are productive, engaged, and happy working from home.

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